Solutions

ARPIA Customer Experience

Enable a complete suite of tools for customer experience and create predictive applications for customer retention and experience growth

Measure and improve experiences across your organization

Deploy one easy to use analytic platform for measuring experiences across your entire organization

Web visitors & users

Add our simple code to your website and enable user feedback without the development hassles. Improve your websites or web app and convert more users to customers.

Customers

Engage your customers and convert them into fanatics, listening to them and improving your products or services.

Employees

Engage your employees to become ambassadors of your organization, using predictive insights and feedback experiences.

Business processes

Add feedback measurements to your own workflows, Create new and customer feedback experiences to your overall users and use our powerful analytics

A simple approach that unleashes improvement

Through our simple workflow you can keep up the good work in your organization, with little supervision

1. Get FeedBack

Connect your feedback sources, ask direct questions and get reasons on users that are not pleased.

2. Analyze Insights

Discover with powerful insights reports and dashboards, what your organization needs to improve.

3. Improve

Apply improvements and repeat the process to keep up the good work.

WebSites

You can add our code in your website and prompt online users for feedback in less than five minutes.

Outbound e-mail

With users investing no more than five seconds in reading e-mails from automated systems, take advantage of our simple feedback interfaces to get answers from the users in less than 1 sec.

Events and Conferences

Know your attendees feelings about the content, activities and other areas of your conference or event.

Human Resources

As an important resource in your organization, check that your employees are on the path to success!.

Retail Stores

Keep track of your customers’ experience in your store and take immediate action to bring real impact to your profits.

Healthcare

Make health caring again by traking your patien’s feelings about the service they receive and compare growth mode through your efforts.

Restaurants and Coffee Shops

Make your shop a better place every day! keep a check on your service and make changes as needed.

Hospitality

Standards are important! improving is the key. Track the levels of visitor satisfaction from check-in to check-out.

Empower your AI Applications with Experience Data

Using ARPIA CX your may enrich AI Applications like Customer Chum, Human Capital Optimazation and more adding a layer more of input data streamed directly from ARPIA CX to your ARPIA AI Applications. This enables better scoring from customer, employees, users and other peers in your organization.

Some of our Customers

That have the passion to make a change to improve their services

Cookie Name & Duration	Cookie's Purpose	Cookie's Duration
intercom-device-id-, intercom-id- Duration: Until 2025-01-18.	Used for the proper functioning of our chat box, from the information needed for its features to load correctly, to the storage of customers' past conversations and sending them to the appropriate Arpia agent.	Until 2025-01-18.
intercom-session-* Duration: Expires when the browser session ends.	This cookie is set by our chatbox, which helps identify this session in case you decide to use our chatbox for inquiries.	Expires when the browser session ends.
_aai_cp Duration: 90 days.	Used to record whether or not the site visitor has already accepted or declined the Arpia.ai cookies.	90 Days.
_aai_op Duration: 90 dayss.	This is used by the Web page to determine whether or not to load the optional service cookies for the current visitor.	90 days.
_grecaptcha Duration: Expires when the browser session ends.	This cookie is set by Google reCAPTCHA, which protects our site from spam submissions on contact forms.	Expires when the browser session ends.
__cf_bm Duration: 30 minutes.	This is used by one of our video players so that it can properly request the video from its servers and play it back to the visitor.	30 minutes.
_cfuvid Duration: Expires when the browser session ends.	Used by one of our video players to identify the video to play in the embedded video player.	Expires when the browser session ends.

Cookie Name & Duration	Cookie's Purpose	Cookie's Duration
_ga Duration: 13 months.	Enables a service to distinguish one visitor from another.	13 months.
_ga_containerID Duration: 13 months.	Allows a service to determine which container to store visit information in.	13 months.